IT Officer at Tamrose Ventures Limited (TVL)

Location: Port Harcourt, Rivers

Responsibilities
IT Support Administration:

• Provide Technical Support to the IT Administrator in the maintenance and administration of computer hardware, software, network, Servers, Applications, and SATCOM devices on the vessels.
• Provides technical support and advise as required across vessels and corporate offices.
• Adopt a proactive approach and responsibility in providing IT support, advise and one on one training of shore base and vessel staff.
• Always respond to IT Support requests in a timely fashion to ensure minimum disruption to work.
• Monitor and keep a log of all breakdowns and alterations to the network.
• Record accurately and prioritise support request and outcomes.
• Assist in with the designing and maintenance of office intranet and website and ensuring they are populated with current data always.

Hardware Maintenance:

• Carry out installation, maintenance, upgrade, and repairs of all IT equipment onboard and at shore as assigned.
• Manage the configuration, installation of all telephone and communication equipment onboard and at shore as assigned.
• Support the automation of key business processes and manage 3rd party applications for optimal performance, making customization for best fit as required.
• Perform preventive maintenance duties on items of IT hardware, including the cleaning of equipment.
• Troubleshoot technical issues and follow-up with recommendations on best in class solution.

System Support & Network Management:

• Provide first level support on email, MS office applications and other software related issues onboard and at shore to rectify within a short period.,
• Implement a backup plan for disaster recovery.
• Ensure that all licensed softwares are properly configured and running on the latest version
• Create and manage employee accounts profile.

Requirements

• Candidates should possess a Bachelor's Degree with 3 - 5 years work experience.