IT Business Engagement / Project Management Officer at eTranzact

Job Description

• Maintain contact and communication with all project team members (developers, database admins, network & Infra. Etc.) and other participants (business, products etc.) to ensure conformance with requirements of each project(s) and client user expectations
• Implement strong program/project management practices (change requests, issue management, risk management and decision tracking) and contribute to standard client implementation methodologies and management best practices
• Assist sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to deployment approach, timeline and deliverables

Requirements and Skills

• B.Sc / BA in Business or similar field
• Proven experience as an Engagement Manager
• Project management experience
• Background in sales and customer service is a plus
• Proficient in MS Office and project management software eg JIRA
• Strong organizational and multitasking skills
• Customer-oriented approach
• Excellent verbal and written communication abilities
• Sharp business acumen
• Problem-solving aptitude.