Invoicing and Credit Collection Officer at Bureau Veritas

Functional Competencies:

• Corresponding with customers, issue and send invoices and statements to customers monthly
• Create, update contracts, and add new customer accounts in company invoicing software
• Communicating with the customers regarding the discrepancy in the invoice, payment etc
• Checking the data input to ensure the accuracy of the final bill
• Prepare monthly revenue report
• Providing support to accountants, invoicing supervisors, bookkeepers, and other financial workers
• Reporting issues or irregularities to the finance team
• Identify customers with outstanding debts
• Contact and track debtors, encouraging timely repayment
• Handle customer questions, complaints, and inquiries
• Create and implement debt collection courses of action
• Negotiate specific payment plan arrangements with debtors
• Investigate discrepancies to resolve outstanding customer accounts
• Maintains an accurate and up-to-date record of open accounts of clients
• Identifies the reason for credit hold and justification for credit lift
• May do other functions related to the collection and administration as the need arises
• Keeping the management in picture for any risk of loss of payment from client

Requirements:

• Have a bachelor’s degree, preferably in commercial
• At least 3 years corporate experience
• Fluency in English
• Have advance knowledge of MS Office (Word, Excel and PowerPoint)
• Good communication skills