Intern Operation Manager at a Leading Health Technology Company

We seek an energetic, ambitious and results-driven individual to play a key role in our fast-developing Operations function. The role has strong growth potential, in line with Company growth and objectives. You will be reporting directly to a Co-Founder with the opportunity to make a real difference.

The role involves the following tasks:

• Customer Services: Lead and develop our customer service function, providing first-line and transaction support to our platform users
• Sales enablement: Support the Sales team by providing analysis and costings required for account development or new sales opportunities
• Reporting: Maintain operational metrics & KPIs, and provide timely reporting to identify issues and areas for improvement
• Product Development: When required, create specifications of new technology-based requirements to the software team to improve the Operations function

Tasks may be varied from time to time depending on the needs of the business.

Requirements:

We’re looking for an ambitious and confident individual with strong customer-facing skills. Key requirements include:

• Degree level education
• Entrepreneurial and “can do” mindset
• Ability to work in a fast-moving, agile startup environment
• Demonstrable customer service skills against targets over at least 2 years
• Excellent communication skills in person and in writing
• Ability to collate and analyse data in spreadsheets, and prepare reports
• Ideally, the candidate will have some industry-specific experience within one or more of the following: wholesale, grocery retail, hospitality, Food & Beverage

Work Location: Hybrid