Information Technology Officer at Media Health and Rights Initiative of Nigeria (MHR)

Role Description

• We're taking our tech to the next level and we need you to make this happen.
• If you have what it takes to oversee, maintain, and continuously enhance MHR's digital ecosystem, while driving future innovation (like our PadiChat.ng), then keep reading.‎

‎Key Responsibilities

• ‎Lead the IT function across frontend, backend, AI systems, and cloud infrastructure to ensure secure, reliable, and scalable operations.
• ‎Manage and optimize the PadiChat digital platform, including appointment scheduling, role-based dashboards, and AI-driven chatbot services.
• ‎Oversee frontend systems (Next.js, TailwindCSS, shadcn/ui) to maintain a modern, responsive, and intuitive user experience.
• ‎Oversee and optimize backend REST APIs (Django REST Framework), ensuring seamless data flow, authentication, and system scalability.
• Collaborate with cross-functional teams (counsellors, admins, content teams, etc.) to translate business needs into technical deliverables.
• ‎Manage system security, role-based permissions, and incident response protocols.
• ‎Oversee WordPress website management of our Love Matters and MHR websites, including updates, plugin integrations, and security hardening.
• Administer and support Microsoft 365 environment, including user accounts, SharePoint, Teams, and document workflows.
• Coordinate bug fixes, updates, and new feature rollouts.
• ‎Lead pilot testing phases, manage feedback loops, and oversee model refinements for the AI chatbot.‎

‎Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• ‎5+ years of experience in IT leadership, full-stack development, or systems administration.
• Proven experience with Django REST Framework and Next.js environments.
• Strong WordPress expertise: theme customization, plugin management, security, and performance optimization.
• Proficiency in Microsoft 365 administration, including Teams, SharePoint, and account management.
• ‎Familiarity with AI-powered systems, especially Retrieval Augmented Generation (RAG) models or chatbot integrations, is a strong plus.
• Demonstrated experience in managing secure, scalable, and production-grade digital platforms.
• ‎Excellent communication, project management, and stakeholder engagement skills.