Indoor Sales Executive at Tenaui Africa Limited

Job Description

We are looking to employ a female  enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries. She will be  responsible for generating leads, advancing the sales process, closing new business and achieving/assisting in the achievement of opportunity-based sales quotas. She will also conduct research to identify leads and reach business targets through telephone, email, webinar and in person. 

Job Functions/Responsibilities

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Responsible for product knowledge to answer customer questions.
• Greet customers and create rapport.
• Responsible closing deals and processing payments.
• Responsible for customer follow-up.
• Developing leads and referrals.
• Create personal marketing plan.
• Achieve monthly sales quotas.
• Use excellent oral communication and best practices in customer service when interacting with customers.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Ensure the availability of stock for sales and demonstrations.
• Negotiate/close deals and handle complaints or objections.
• Closing sales and achieving sales targets.
• Develop sales opportunities by researching and identifying potential accounts.
•  Identify decision makers within targeted leads to begin sales process.
• Penetrate all targeted accounts and radiate sales from within client base.
•  Maintain and expand the company’s database of prospects.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-    sell.
•  Overcome objections of prospective customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and
  prepare sales order forms and/or reports.
•  Enter new customer data and update changes to existing accounts in the corporate database.
• Keeping up with product and service information and updates.
• Processing customers’ purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.

Requirements/Qualifications

• Bachelor’s degree in business administration or management, marketing, or related field is preferred.
• Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
• Proven sales experience.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills
• Excellent phone and cold calling skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• Ability to multi-task, prioritize, and manage time effectively
• Ability to establish rapport and closing sales

Salary: N70,000 - 80,000/month.