We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.
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This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.
Key Responsibilities:
Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product
Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner
Assist customers with onboarding, application submission, and required documentation
Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience
Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals
Track daily leads, applications, conversions, and other assigned sales metrics
Follow up with pending customers to ensure completion of applications and final approvals
Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements
Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards
Requirements
Minimum of OND, NCE, or equivalent qualification
Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage
Strong communication, persuasion, and negotiation skills
Ability to work in a fast-paced retail environment with daily customer interaction
Basic understanding of consumer lending and mobile phone markets (preferred, but not required)
Computer literacy and ability to use smartphones or digital onboarding tools effectively
Result-driven mindset with a focus on meeting and exceeding sales targets
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