ICT Specialist at Rome Business School Nigeria

Job Overview

• We are seeking a highly skilled and proactive ICT Specialist to manage and support our network infrastructure, end-user hardware, AV/classroom technology, ID card systems, and academic ICT operations.
• The role is mission-critical to ensuring uninterrupted academic delivery, reliable network uptime, seamless classroom technology, and responsive ICT support—particularly for weekend and executive programmes.

Job Description

• Network & Infrastructure Management: Maintain, optimize, and monitor internet connectivity, LAN/WAN, Wi-Fi, VPN, and radio failover systems.
• Hardware & End-User Device Support: Install, repair, configure, and maintain laptops, desktops, printers, scanners, phones, tablets, and peripherals.
• AV, Classroom & Academic Technology: Support AV and classroom technology for teaching, hybrid learning, examinations, and events.
• ID Card Systems Management: Manage ID card printing and issuance for students, staff, and faculty.
• ICT Asset & Inventory Management: Conduct ICT asset stock-taking, tagging, and reconciliation.
• Operational Support & Incident Management: Resolve network outages, device failures, and AV issues promptly in line with SLAs.
• Security, Systems & Best Practices (Additional Core ICT): Enforce endpoint security, antivirus protection, and malware prevention.

Qualifications & Experience

• HND / BSc in Computer Science, Information Technology, Engineering, or related field
• Minimum 2–4 years hands-on ICT support experience (education or enterprise environment preferred)
• Strong practical knowledge of:
  • Networking (LAN/WAN/Wi-Fi)
  • Hardware troubleshooting
  • AV and classroom technology
• Professional certifications are an advantage (CCNA, Network+, ITIL, Microsoft, etc).

Core ICT Skills & Competencies:

• Strong troubleshooting and analytical skills
• Excellent attention to detail and documentation discipline
• Ability to work under pressure and respond quickly to incidents
• Strong customer-service orientation
• Good communication and teamwork skills
• Willingness to support weekend and executive classes.

Why Join Us?

• Critical ICT role supporting academic excellence
• Exposure to modern classroom and hybrid learning technologies
• Opportunity to work in a structured, professional environment
• Career growth within ICT operations and infrastructure
• Competitive remuneration and performance-based evaluation.