ICT Assistant at Global Village Healthcare Initiative for Africa (GHIV Africa)

Job Reference No: NGA-22/NIG/ERF/SAI/NGO/0024

Location: Maiduguri, Borno

Department: Communications

Reporting: Logistics Officer

Duties/Responsibilities:

• Manages appointments and organizes internal and external meetings and events on their own.
• Helps management manage contacts, schedules, calendars, appointments, meetings, and other management tools.
• Screens, prioritizes, dispatches, and follows up on requests, calls, and correspondence; understands GHIV Africa's activities and considers its priorities and challenges when making decisions.
• Writes, reviews, compiles, edits, and finalizes correspondence, presentations, decision-making documents, meeting minutes, and other documents; ensures that information is shared with other users.
• Manages and coordinates the flow of information, ensuring that employees understand it and follow the appropriate institutional policies and procedures; establishes and revises information management and communication procedures at the Northeast headquarters.
• Manages and monitors projects and programs related to the Information Strategy, as well as briefs and trains users.
• Manages Act as a link between GHIV Africa and the outer world in terms of social marketing to attract the attention of vendors, and highlight the organization and other stakeholders.
• Be responsible drafting and submission request of IT setups in the Maiduguri office
• Follow ups on procurement and delivery of IT Items with vendors
• In charge of collection of documents and invoices/ warranty cards of IT and IT related assets from the vendors at the time of delivery.
• In Charge of functional check of newly purchased/procured IT assets/ IT Equipment
• Verify and lead the maintenance and repair of IT assets/ Other IT related equipment
• Assess the need for IT assets/IT equipment and obtain authorization and request for them
• Account for overall compliance with the communication and IT procedures
• Advice, suggest better ways/possibilities in area of network and email communication.
• Create, update, sort out issues, with organization emails.
• Maintain, manage, and update the organizational website
• Collect, and produce videos/pictures of the organization activities and post on the organization’s website
• Manage and operate all the organization’s social media handles
• Upgrade; update all the social media platforms with activities pictures and videos on a timely basis.
• Design IEC materials for the organization’s activities.
• Carry any other IT/Communication task that may be required

Education and Experience Required

• A university degree in IT or a related field is required.
• 3 years of experience in a related function
• Outstanding command of both spoken and written English
• Excellent command of Hausa
• Excellent knowledge of and comfort with standard computer tools and information systems
• Profile and skills desired
• ability to work independently
• Excellent analytical abilities
• User training skills and interest
• Capability to handle sensitive information while maintaining all necessary confidentiality
• In daily work, rigor and organization are essential.
• Responsibility and the ability to set and follow priorities
• Stress-resistance ability
• Flexibility and accessibility
• Ability to apply and ensure adherence to GHIV Africa directives and procedures.

Qualified Female Indigene’s are highly encouraged to apply