Human Resources Officer at Nuggets Microfinance Bank

About the Role

• We are seeking a proactive and detail-oriented Human Resources Officer to join our growing microfinance institution.
• The successful candidate will be responsible for managing all aspects of HR operations, ensuring compliance with labour laws, supporting talent acquisition, and fostering a positive work culture aligned with the bank’s mission of financial inclusion.

Key Responsibilities
Recruitment & Onboarding:

• Coordinate end-to-end recruitment process, from job posting to selection.
• Prepare and issue offer letters, contracts, and onboarding materials.

Employee Relations:

• Maintain positive working relationships between staff and management.
• Handle employee grievances and disciplinary actions in line with company policies.

Performance Management:

• Support annual appraisal processes and maintain performance records.
• Provide guidance to managers on performance improvement plans.

Training & Development:

• Identify training needs and coordinate capacity-building programs.
• Maintain training records and evaluate effectiveness.

HR Administration & Compliance:

• Maintain accurate employee files and HR databases.
• Ensure compliance with Nigerian labour laws, pension regulations, and statutory remittances (PAYE, NHF, NSITF, etc.).

Payroll & Benefits Administration:

• Prepare monthly payroll input and liaise with finance for processing.
• Administer staff benefits, leave, and health insurance schemes.

Qualifications & Requirements

• Bachelor’s Degree in Human Resources Management, Business Administration, or a related field.
• HR experience, preferably in the financial services or microfinance sector.
• Understanding of Nigerian labour laws and HR best practices.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficiency in MS Office; HR software experience is an added advantage.

Skills & Competencies:

• Confidentiality and professional integrity.
• Strong organisational and multitasking abilities.
• Conflict resolution and negotiation skills.
• Ability to work in a fast-paced environment.