Human Resources Officer at Gtext Group

Job Overview

• As a Human Resources Officer at Gtext Holdings, you will be responsible for managing a wide range of HR activities, ensuring smooth HR operations, and providing support to employees and management.
• Your role will focus on improving employee relations, supporting talent development, ensuring compliance with labor laws, and driving HR initiatives that align with the company’s goals.
• You will play a key role in maintaining a positive workplace culture and supporting both organizational growth and employee satisfaction.

Key Responsibilities
Recruitment & Onboarding:

• Assist in the recruitment process by posting job openings, screening resumes, conducting initial interviews, and coordinating interviews with hiring managers.
• Manage the onboarding process for new hires, ensuring they receive the necessary training, documentation, and orientation to integrate smoothly into the company.
• Ensure all HR documentation is completed and filed according to company policies.

Employee Relations & Support:

• Act as a point of contact for employee inquiries and concerns, providing support in addressing and resolving issues.
• Foster positive employee relations and promote a supportive and respectful workplace culture.
• Provide guidance to managers on employee performance, conflict resolution, and employee engagement strategies.

HR Policies & Compliance:

• Ensure compliance with labor laws, company policies, and best practices in all HR processes and activities.
• Assist in the development, implementation, and communication of HR policies, procedures, and guidelines.
• Maintain and update employee records and ensure all HR documentation is accurate and up-to-date.

Training & Development:

• Support the organization’s training programs by coordinating employee development initiatives and tracking training records.
• Identify training needs in collaboration with department heads and assist in creating development plans to enhance employees' skills.

Payroll & Benefits Administration:

• Assist in administering payroll processes, ensuring accuracy and timeliness in the payment of salaries and benefits.
• Help manage employee benefits programs and assist employees with benefits-related inquiries.
• Track and manage employee leave records, including sick leave, vacation, and other leave types.

Performance Management:

• Support the performance appraisal process, ensuring that performance reviews are conducted in a timely and effective manner.
• Assist managers in identifying areas for employee improvement and providing guidance on performance management strategies.

HR Reporting & Documentation:

• Prepare HR reports related to staffing, employee turnover, training, and other key HR metrics.
• Maintain accurate HR records and generate reports for management when needed.

Health & Safety:

• Assist in the implementation of health and safety policies and ensure a safe working environment.
• Ensure that employees are aware of workplace safety regulations and support the organization in maintaining compliance with health and safety standards.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2+ years of experience in human resources, with a focus on employee relations, recruitment, and HR administration.
• Knowledge of labor laws, HR best practices, and employment regulations.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational and time management abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in MS Office Suite and HR software/tools.
• HR certification (e.g., SHRM-CP, PHR) is a plus.