Human Resources Manager at Biz Afric Solutions

Job Responsibilities

• Foster a positive and inclusive work culture in hybrid and remote settings.
• Design and manage onboarding, team-building, feedback, and employee engagement initiatives.
• Implement professional development plans and track learning progress across departments.
• Develop a system for employee performance tracking and reward recognition.
• Work closely with leadership to align people strategies with revenue, partnership, and placement goals.
• Support the scaling of business operations, including recruitment for project-based roles (e.g. education fair support, outreach teams).
• Contribute to internal workflows and SOPs that improve efficiency and client delivery.
• Provide operational support for international student recruitment, partner school engagement, and post-event conversion tracking.
• Collaborate with events and placement teams to ensure adequate staffing, training, and support before, during, and after events.
• Ensure all team members involved in education fairs or webinars are well-prepared and aligned on deliverables.
• Lead post-event debriefs and internal performance analysis to identify process improvements.
• Manage internal communication systems, updates, and platforms (Slack, Trello, Notion, etc.).
• Create moments of connection: virtual check-ins, shoutouts, wellness challenges, and shared learning sessions.
• Act as a cultural ambassador monitoring team morale, promoting core values, and flagging burnout or support need

Qualifications

• Strong knowledge of HR principles.
• Bachelor's Degree in Human Management or a related course.
• Excellent communication, interpersonal, and leadership skills
• Ability to manage multiple priorities and maintain confidentiality
• Problem-solving and decision-making abilities
• Proficiency in HR software and systems
• Proven experience in HR roles, preferably in a managerial capacity