Human Resources (HR) & Administrative Manager at Health Systems Consult Limited (HSCL)

Project Background

• In collaboration with the Government of Nigeria (GoN), PEPFAR/USAID investments have led to the achievement of significant progress in the fight against the HIV epidemic in Kebbi, Sokoto, and Zamfara.
• However, the 2018 Nigeria HIV/AIDS Indicator and Impact Survey (NAIIS) showed that epidemic control targets are yet to be achieved. Further, this progress is threatened by development challenges: limited financial resources, insufficient use of data for decision making, weak coordination mechanism across all levels of government and insecurity.
• The Accelerating Control of HIV Epidemic (ACE) project provides USAID with the opportunity to support the GoN, civil society groups, and private sector actors in the cluster 3 focus states to close gaps in reaching control targets, address critical challenges in implementing their HIV response and accelerate progress towards sustainable epidemic control.

Job Summary

• The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) & Admin department including HR Suite, HR Advisory, Organizational Effectiveness and Administration.

Key Responsibilities
Overall human resource management:

• Designs and develops human resource strategies covering selection, placement, learning, career and performance management, rewards, benefits and incentives and employee relations.
• Directs periodic departmental meetings to review policies, guidelines, and performance of the Department against set targets/metrics.
• Ensures the availability of up-to-date HR information to enhance Employee performance and guide working practices .
• Oversees adequate management of employee relations issues
• Builds and maintains relationships with vendors and other service providers
• Ensures effective communication and change management implementation across organization.

Recruitment and selection process:

• Oversees conformity and appropriateness of HR policies and processes to best practice and recommends advertisement proposals and candidate applications.
• Oversees effective monitoring and cost reduction measures of the recruitment process.
• Oversees consistent monitoring, implementation, and compliance to labour legislation laws.
• Ensures maintenance of relationships with both internal and external clients to ensure staffing goals are achieved.
• Approves successful candidates list for pre-employment medical screening, background checks and verification of certificates.

Management of disciplinary issues:

• Provides advisory services to supervisors on relevant personnel policies and procedures and ensure consistent application.
• Ensure compliance with HSCL and USAID policies and procedures, systems and practices.
• Oversees conduct of disciplinary matters.
• Oversees collaboration with teams and provides support, advice and assistance in resolving conflicts, grievances and ethical issues.

Employee welfare management:

• Oversees the coordination of staff welfare and recreational activities for staff and execution of the retention strategies defined.
• Oversees consistent liaisons with relevant HMOs and optimal service delivery to all employees.
• Ensures deployment of best practice HR solutions that will ensure the organization attracts, develops, retains, and rewards the right people to ensure the objectives of the organization and grant are achieved.

Compensation and Benefits Management:

• Ensures prompt and accurate administration of compensations, rewards, and benefits to employees.
• Ascertains and oversees prompt resolution of staff complaints on compensation rewards and benefits.
• Monitors the administration of staff loans and advances to employees.
• Ensures cross-checking and reviews of figures prior to payment of compensations and benefits
• Oversees the entire payroll process.

Pensions administration and management:

• Provides functional knowledge/insight on unresolved issues
• Ascertains prompt resolution of employee complaints on pension payments
• Monitors the administration of pension payroll and related issues Staff placement and deployment:
• Reviews HR data business data information from for career management purpose
• Supervises the creation of work structures, organization, jobs and positions on applicable ERP
• Coordinates appropriate matching of skills and competencies with the available jobs for optimal utilization
• Ensures that staff records are updated regularly
• Coordinates the processes involved in the transfer / deployment, posting, secondment and executive  appointment of staff

Succession Management:

• Oversees the succession planning and management for key positions in the Organization.

Performance evaluation management:

• Coordinates monitoring of performance evaluation and suggests revisions as necessary
• Coordinates administration of promotion letters for those who have been duly promoted
• Designs, prepares, and implements contemporary processes and practices related to Performance Management.

Administration:

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Manage Project Assets to ensure they are in functional conditions
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments.

Education and/or Work Experience Requirements

• HND / B.Sc Degree in Management or related discipline.
• Membership of the CIPM, CIPD, HRBP, SHRM or any other related professional qualification is required.
• Minimum of 5 years working experience.
• Reasonable hands-on experience in Grant management, or health sector / NGO will be an added advantage.

Desired Competencies:

• Knowledge of personnel management processes
• Knowledge of HRIS application
  Deep understanding of the industry
• Knowledge of Human resource strategy development
• Knowledge of organization development and change management
• Knowledge of recruitment management
• Knowledge of career and performance management
• Knowledge of employee relations management
• Knowledge of value creation
• Excellent Organizational and coordination skills
• Excellent Writing and Communications Skills
• Application of P/C personal productivity tools such as Microsoft Word, Excel, PowerPoint, Oracle HR, SAP, and payroll etc.
• Demonstrates expertise in rewards and benefits management, budget, and cost management
• Strong Negotiation and Interpersonal skills.