Human Resources Associate at UNICEF

How can you make a difference?

• Under the close supervision and guidance of the Human Resource Officer or Specialist, the Human Resources Associate (data & systems support) provides administrative, procedural, data, and operational support and assistance to the efficient implementation of a broad range of Human Resources functions for all categories of staff in the office, ensuring accurate and timely delivery that is in compliance with UNICEF HR rules and regulations.
• The Human Resources Associate (data & systems support) will also be the focal point for all HR data creation and management as it pertains to HR analytics and data for the Nigeria Country Office.

Key responsibilities:

Summary of key functions/accountabilities:

• Support to business partnering
• Support in HR Data analytics tracking and management
• Support in the processing of entitlements and benefits of local staff
• Support in recruitment and placement
• Support in learning and capacity development
• General office support

Support to business partnering

• Support the business partners in developing initiatives to encourage employee well-being and employee recognition schemes
• Support the management of change processes by advising clientele on changes to HR processes under the guidance of the HR Business Partner
• Support the business partners in assisting clientele in using internal HR systems such as talent management, Agora and Achieve

HR Data Analytics Management:

• Support the collecting and compiling of HR-related data, including recruitment metrics, employee demographics, retention rates, and performance indicators.
• Analyze HR data to identify patterns, trends, and insights related to recruitment, employee engagement, and workforce planning.
• Create meaningful HR reports and presentations to communicate key findings and recommendations.
• Collaborate with the HR team and management to identify data-driven solutions to address HR challenges and optimize processes.
• Monitor and evaluate the effectiveness of recruitment strategies and initiatives through data analysis.
• Support the conducting of predictive analytics to identify potential recruitment needs and skills gaps within the NCO.
• Support the conducting of predictive analytics to identify HR needs and gaps within the NCO.
• Ensure data accuracy, integrity, and security by implementing appropriate data management practices and protocols.
• Stay updated on data analytics tools, techniques, and industry trends to enhance HR data analysis capabilities.
• Provide guidance and support to the HR team in utilizing HR data for decision-making and strategic planning.
• Develop and monitor trackers and powerBI dashboards for data for which real-time reports is required.
• Prepare informative PowerPoint reports to be shared with the Chief of the HR section, senior management, regional office & HQ as when due.
• Identify lapses and inaccurate staff-related data and follow up with appropriate stakeholders to have them rectified.
• Facilitate Knowledge transfer and sharing within the NCO HR team.

Support in the processing of entitlement and benefits

• In consultation with the supervisor, analyze, research, verify, and compile data and information on cases that do not conform to UN or UNICEF's HR Rules and regulations to support the consistent and equitable application of decisions and implementation of agreed-upon action.
• In consultation with the supervisor, analyze research and verify information for the purpose of responding to staff queries on areas related to benefits and entitlements.
• Initiates the processing of a wide range of personnel actions in accordance with UNICEF rules and regulations by ensuring all relevant forms and actions are completed by staff and forwarded to the GSSC.
• Maintains and prepares all personnel-related records and files, ensuring all information on each staff member is up-to-date and accurate.

Support in recruitment and placement

• Design and post engaging job advertisements on appropriate platforms (TMS, LinkedIn, Relief Webb, etc.)
• Manage applicant tracking systems and ensure all applications are properly recorded and tracked.
• When assigned, review resumes and applications to assess qualifications and longlist candidates.
• Coordinate and schedule interviews, ensuring efficient communication with applicants and interviewers.
• Conduct reference checks and verify candidate credentials as necessary.
• Collaborate with hiring managers and supervisors to ensure a smooth and consistent recruitment process.
• Continuously evaluate and improve recruitment processes for enhanced efficiency and effectiveness.
• Stay updated on recruitment best practices, market trends, and relevant legal requirements.

Support in learning & capacity development

• In consultation with the supervisor, researches, analyzes, verifies, and compiles information on external training courses available and educational institutions to help the supervisor decide on learning programmes that address learning gaps in his/her country office.
• Assists team in organizing and conducting courses, workshops, and events by participating in exercises that aim to build the capacity of stakeholders.
• Develops and processes contracts for institutions providing training and courses, ensuring compliance with UNICEF rules and regulations.
• Assists team in organizing and conducting courses, workshops, and events by preparing and organizing distribution of materials for participants, ensuring availability of training venues and required equipment and supplies, while providing logistical and secretarial support at workshops and events as necessary.
• Tracks the performance management cycle processes, ensuring the timely distribution and enhancing the timely completion and return of appraisals.

To qualify as an advocate for every child you will have…

Education:

• A Degree in Human Resource Management, Business Administration, or a computer engineering/science-related course Or Completion of secondary education, preferably supplemented by technical or university courses related to the work of the organization.

Experience:

• Minimum of 3 years of experience in a similar role Or A minimum of 6 years of progressively responsible experience in a similar role in lieu of a University Degree.
• Excellent computer and data analytics skills
• Previous relevant experience in using data gathering tools (e.g., Microsoft Power BI; SQL, SAP BusinessObjects; Sisense; TIBCO Spotfire, ThoughtSpot., Qlik, SAS Business Intelligence, Tableau, Excel, etc.) is mandatory.
• Excellent oral, written, and presentation skills
• Developing country work experience and/or familiarity with working in an emergency context is considered an asset.

Language Requirements:

• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) or a local language is an asset.

Technical Skills

• Solid ability to analyze and manage data
• Extensive knowledge of HR principles, rules, regulations, and procedures within the UN
• Computer literacy and the ability to effectively use standard office software tools as well as good knowledge and skill in using HR systems.
• Ability to extract and format data and solve operational problems
• Ability to organize own work, set priorities, and meet deadlines