Human Resource Manager at I-Sense Ville Consult

Job Summary

We are seeking an experienced and strategic Human Resources Manager to oversee all HR operations for our restaurant. The ideal candidate will be responsible for designing and implementing HR policies and strategies that align with our business goals, foster a productive work environment, and support employee engagement and performance. This role requires a strong understanding of HR practices, compliance, and the ability to manage a diverse restaurant workforce.

Reporting Line: Executive Director

Salary: 300,000 (Net, Monthly)

Benefits: Hmo, Lunch and More

Work Mode: Onsite (Monday - Friday)

Key Responsibilities

1. Develop and implement HR strategies and systems that support the restaurant’s operational goals and business objectives.
2. Create and enforce HR policies, procedures, and practices that ensure compliance with labor laws and promote a positive work culture.
3. Manage the end-to-end recruitment process, ensuring the restaurant hires employees with the right skills and attitude to deliver quality service.
4. Organize onboarding, orientation, and continuous training programs to enhance staff performance, engagement, and service delivery.
5. Implement a fair and effective performance appraisal system and develop reward, recognition, and disciplinary procedures aligned with company values.
6. Develop and execute staff retention strategies that promote job satisfaction and reduce turnover.
7. Plan and manage succession planning for key roles to ensure business continuity.
8. Prepare and manage the HR budget and ensure cost-effective allocation of resources, subject to management approval.
9. Provide internal HR support to all departments, ensuring people-related issues are addressed promptly and professionally.
10. Enforce workplace discipline and ensure proper documentation and compliance with all disciplinary actions.
11. Establish clear work rules and expectations that optimize employee productivity and maintain service standards.
12. Carry out any other duties or special projects assigned by senior management.

Requirements

1. Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
2. Minimum of 4 years’ experience in a structured HR role, preferably within the hospitality or service industry.
3. Proven ability to manage multiple HR functions and initiatives effectively.
4. Excellent organizational and multitasking skills with a proactive mindset.
5. Strong communication and interpersonal skills.
6. Membership of a recognized professional HR body such as CIPM is required.