Human Resource Generalist at The Concept Group

Duties and Responsibilities

• Provide first level advice and support to managers on all matters relating to employees in the branch
• Support and advise line managers on the handling of disciplinary, grievance, capability or performance issues
• Respond to employee HR related requests, attend to employee complaints and work to resolve conflicts in the branch
• Track disciplinary issues, verify and confirm warnings and monitor the improvement of undesirable behaviour and misconduct
• Participate and take notes at investigation and disciplinary hearings when necessary
• Advice managers on cases of absenteeism, ensuring compliance with related policy and procedure.
• Provide advice and guidance on employee leave benefits & entitlement such as maternity, paternity, annual etc.
• Work with the HR Admin team in the head office to manage employee benefits such as staff loans, leases, welfare incentives, professional subscriptions, etc.
• Administer employee HMO plans, update employees with the required information and resolve queries resulting from the use of HMO
• Keep up to date with changes and developments in Human Resources policies, best practices and employment law.
• Support the employee onboarding process, ensuring new hires are properly introduced to colleagues
• Prepare new hire paperwork, collate information from employees & update employee files
• Provide onboarding materials to new hires upon resumption
• Manage the HR module of ERP for the branch
• Ensure personnel files are in place for each employee and effectively maintained
• Keep track of all HR transactions including salary payment, travel allowances, employee awards, statutory payments
• Keep track of employee absences and provide reports on headcount and absence
• Collaborate with the L&D team in the head office to carry out L&D activities when necessary
• Manage the physical onboarding of staff in the branch Performance Management:
• Work with the Performance Management team in the head office to manage quarterly performance appraisals within the branch.
• Work with the Performance Management team in the head office to plan engagement activities for the branch.
• Supports the Performance Management team in collating data needed to prepare salary, commission, productivity pay and performance bonus for the sales team in the branch.
• Assist with interview scheduling activities for the branch.
• Complete any other duties and responsibilities when requested, which are commensurate with this role.

Qualifications

• Bachelor’s Degree in Human Resources Management or relevant field.
• Minimum of 2 years relevant experience in human resources management.
• Complete understanding of HR functions and best practices
• Demonstrated commitment to teamwork through own actions, with a proactive, enthusiastic and innovative approach to work.
• A high level of attention to detail and the ability to prioritize effectively.