Human Resource and Administration Manager at InfoStrategy Technology

Department: HR & Administration
Reports to: Managing Director
Available Start Date: Immediate

Job Summary

• The Human Resources & Administration (HR&A) Manager will lead, direct and manage the day-to-day Human Resources and Administrative activities for the organization.
• The HR&A Manager will provide oversight and guidance to the development and monitoring of processes related to recruitment and retention, compliance, compensation, benefits, training and development; as well as oversee administrative functions such as office management, facility management and policy development.

Duties and Responsibilities
Human Resources:

• Develop and monitor implementation of effective human resources strategies and policies in line with the business strategy
• Develop and oversee a recruitment process.
• Review job advertisements prior to posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in interviewing candidates and ensure that documentation is collected, recorded and filed.
• Review the company’s organizational structure for the optimal establishment to support business processes and ensure effective manpower and succession planning.
• Carry out demand and supply forecast of manpower requirements for the departments and design human resource action plans to bridge staffing gaps.
• Oversee all labour engagement, manage new hires orientation and exit process.
• Annually review the employee handbook, HR, and Administrative SOPs recommending amendments needed due to changes in labour laws, internal and external environment.
• Manage office and personnel files, ensuring timely submissions, approvals, accuracy, and filing when required.
• Ensure all elements of the human resources cycle i.e. manpower planning & establishment, recruitment & selection, employee & industrial relations, staff welfare, training & development, career and performance management, compensation & reward, and exit management are effectively implemented across all the departments.
• Coordinate with the accounts team in the preparation of monthly attendance and Payroll.
• Advise management on appropriate staffing levels and assist in budget preparation.
• Monitor compensation - ensuring internal equity & compliance and benefits.
• Evaluate the need for employee training and development and make recommendations.
• Oversee the coordination and implementation of annual performance reviews.
• Work with management to resolve employee relations issues.
• Investigate employee relations issues &work to ensure human resources related decisions are consistent and fair.

Administration:

• Develop and maintain a robust administrative systems on records management, transport and office maintenance.
• Supervise and ensure smooth running of all administrative functions in the organisation.
• Supervise all travel and hotel arrangements for staff and guest.
• Manage the company fleet – fuelling, maintenance, repairs, papers renewal and drivers.
• Manage all outsourced services of the organization including security services, cleaners, etc.
• Manage the office premises, facilities and all office equipment and property and ensure that it is in proper condition at all times.
• Ensure safety in the workplace and provision of working tools.
• Liaised with vendors, utility companies (AEDC, Water board, etc.), and local government/agencies.
• Manage and plan company events – monthly, quarterly, annually, etc.

Education Qualifications, Experience, Skills and Competencies

• Bachelor's Degree in Human Resource Management, Business Administration, Social Studies, or related field from a recognized institution.
• Certified member of any of these Human Resource Bodies - CIPM, CIPD, SHRM, AHRI – Required
• Minimum of eight (7) years’ experience in HR/People Operations – Required
• Experience in Office administration - Required
• Experience in Fleet Management - Required
• Experience in Facility Management - Required
• Proficient in MS Office, including Word, Excel, and Outlook.
• Ability to use at least a HR Software.
• Must have strong management and Leadership skills
• Excellent written and verbal communication.
• Must be capable of functioning effectively both as a team player and a team leader
• Must be familiar with country labor laws and regulations governing Human Resources.
• Ability to define problems, establish facts, analyze situations and make decisions.
• Ability to interact with and lead employees at various levels.
• Strong understanding of confidentiality as it relates to Human Resources.