HUB Supervisor at U-Connect Human Resources Consulting

Job Description

• Drive the achievement of the operational targets for the Hub.
• Co-ordinate the activities of Hub Attendants to ensure that defined targets are consistently met.
• Ensure adequate brand visibility through appropriate marketing and communication styles
• Ensure a smooth recruitment and on-boarding process
• Maintain a pipeline of possible Hub Assistants
• Ensure compliance to Policies, Processes and Procedures
• Ensure that all complaints/enquiries/escalations are resolved timeously
• Carry out all required checks before setting up any Hub in any location
• Carry out a comprehensive local risk assessment
• Ensure the Hubs are well funded for each day’s operations
• Ensure that the Customer Loyalty program is properly implemented and operationalised.

Requirements

• Candidates should possess a B.Sc / HND qualification with 0 - 2 years work experience.