HR / People Operations Officer at CluxMedia Limited

Role Overview

The HR / People Operations Officer will manage recruitment, onboarding, performance tracking, employee relations, and team development for Cluxmedia’s growing teams. This role will also coordinate all internal team-building initiatives, performance culture programs, and people management processes, ensuring the company attracts, retains, and motivates high-performing talent while maintaining compliance and structure.

Key Responsibilities

Talent & Workforce Management

• Manage end-to-end recruitment for sales, marketing, and support roles
• Conduct onboarding, orientation, and probation reviews for new hires
• Prepare employment contracts, offer letters, and HR documentation
• Maintain staff records, attendance, performance data, and reports

Performance & People Operations

• Track KPIs, attendance, productivity, and probation outcomes
• Implement performance management and evaluation frameworks
• Support payroll coordination, leave management, and HR compliance
• Handle employee relations, queries, grievances, and disciplinary processes professionally

Culture & Team Development

• Coordinate team-building activities, engagement programs, and internal events
• Support management in building a positive, performance-driven culture
• Assist with retention strategies and workforce planning
• Serve as the point of contact for people-related matters

Requirements & Skills

• Degree in Human Resources, Business Administration, or related field
• 1–3 years experience in HR or people operations
• Strong organizational, documentation, and people management skills
• Excellent communication, mediation, and conflict-resolution abilities
• Ability to handle confidential information professionally
• Knowledge of Nigerian labor practices is an advantage

Added Advantage (Not Mandatory):

• Professional HR certifications such as:
• CIPM (Chartered Institute of Personnel Management of Nigeria)
• Any recognized HR professional certification

Compensation & Benefits

• Competitive salary
• Stable career growth opportunities
• Exposure to a fast-growing, performance-driven organization