HR Operations Specialist - SME Loans at PalmPay

• We are seeking a hands-on HR Operations Specialist to support workforce management across our SME lending operations.
• The ideal candidate has experience working with recruitment agencies or sourcing channels and is comfortable operating in a fast-paced, target-driven environment.

Key Responsibilities

Recruitment & Talent Pipeline Management

• Drive hiring for sales, business development, and field roles
• Manage recruitment pipelines across internal and external sourcing channels
• Work with recruitment agencies, agents, and referral networks to ensure steady candidate flow
• Track candidate progression from sourcing to onboarding

Onboarding & Workforce Coordination

• Support onboarding processes to ensure smooth integration of new hires
• Coordinate deployment of staff across locations based on business needs

HR Operations & Payroll Support

• Track and monitor salary payments for field and sales staff
• Support payroll coordination by ensuring accuracy of staff data and records
• Maintain employee records and workforce data

Performance & Reporting

• Track basic performance and headcount reports across teams
• Provide insights on hiring gaps, pipeline status, and workforce distribution

Requirements

• Bachelor’s degree in HR, Business Administration, or related field
• 2–3 years experience in HR Operations and/or Recruitment
• Experience hiring for sales or field roles is a strong advantage
• Prior experience working with recruitment agencies or high-volume hiring
• Basic understanding of payroll processes
• Strong organizational and data tracking skills (Excel proficiency required)
• Ability to work in a fast-paced, execution-driven environment