HR Officer at Elizabeth Maddeux

Job Summary

• The HR Officer will support the day-to-day operations of the Human Resources function, including recruitment, employee onboarding, personnel documentation, employee engagement, attendance management, and general HR administration.
• The role requires a highly organized and people-oriented individual who can maintain confidentiality and effectively support both employees and management.

Key Responsibilities
Recruitment & Onboarding:

• Support the recruitment process from job posting and candidate sourcing to interview coordination and selection.
• Screen CVs and assist with shortlisting qualified candidates.
• Schedule interviews and communicate with candidates throughout the recruitment process.
• Prepare onboarding documentation and coordinate the onboarding of new employees.
• Maintain an up-to-date employee and candidate database.

HR Administration:

• Maintain accurate and confidential employee records and personnel files.
• Monitor employee attendance, leave, and other HR-related records.
• Prepare HR reports, letters, memos, and other employment documentation.
• Assist with the preparation and updating of HR policies and procedures.
• Support the administration of employee benefits and other HR processes.

Employee Relations & Engagement:

• Serve as a point of contact for employees on routine HR-related matters.
• Support employee engagement and welfare initiatives.
• Assist in addressing employee concerns and escalate complex issues to management where necessary.
• Support disciplinary and performance management processes in line with company policies.

Performance & Learning:

• Support performance appraisal and review processes.
• Assist in identifying training and development needs.
• Coordinate internal training sessions and maintain training records.

Compliance:

• Ensure HR activities are carried out in line with company policies and applicable employment regulations.
• Maintain confidentiality of employee information and sensitive HR matters.
• Assist with HR audits and statutory documentation when required.

Key Performance Indicators (KPIs)

• Timeliness and effectiveness of recruitment support.
• Accuracy and completeness of employee records.
• Timely processing of HR documentation.
• Employee engagement and responsiveness to HR requests.
• Compliance with HR policies and procedures.
• Timely completion of assigned HR activities.

Qualifications

• Bachelor's Degree or HND in Human Resources, Industrial Relations, Psychology, Business Administration, or a related field.
• Professional HR certification such as CIPM, SHRM, or HRCI is an advantage.

Experience:

• 1–3 years of experience in Human Resources or a related administrative role.
• Experience in recruitment and HR administration is preferred.

Key Skills & Competencies:

• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Good knowledge of HR practices and processes.
• Strong attention to detail.
• Ability to handle confidential information with discretion.
• Problem-solving and conflict-resolution skills.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Ability to work independently and as part of a team.