HR/Admin Officer at Ultimcred Limited

Key Responsibilities

Human Resources Support:

• Review, update and implement HR policies in compliance with labour law.
• Handle grievances and disciplinary procedures.
• Manage recruitment processes, onboarding, and staff exits.
• Support workforce planning, restructures, and succession planning.
• Assist in promotions, transfers, job and compensation changes, and terminations.
• Monitor and maintain accuracy of staff attendance and carry out daily headcount of staff.
• Participate in disciplinary meetings, exit interviews, and investigations.
• Organize events and employee engagement programs.
• Coordinate employee welfare, health management, and other staff support initiatives.
• Handle training and development programmes by preparing materials and maintaining training records.
• Maintain and update employee files, HR databases, and records.
• Handle performance management process by tracking submissions and organizing review sessions.
• Handle basic employee inquiries and correspondences s and escalate issues to the HR/Admin Supervisor.
• Respond to previous employer references and manage leave applications.
• Administer HR programs including compensation, benefits, leave, and disciplinary matters.
• Maintain accurate personnel records and update internal databases.
• Manage office supplies, equipment, and ensure office hygiene and safety.
• Budget preparation, and administrative resource management.
• Effectively manage the cleaners, and security and monitor efficiency. 
• Support vendor and service provider management processes.
• Provide daily and weekly reports on HR and administrative functions.
• Resolve administrative issues and escalate unresolved matters to the Supervisor.
• Collaborate with team members and Supervisor on budgeting and costing preparation.
• Prepare payroll and attendance accurately without errors and manage leave report.
• Perform other Administrative and HR duties as may assigned.

Qualifications:

• Bachelor’s degree (HND/BSc) in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of HR and administrative experience.
• Strong understanding of HR practices, labour laws, and office management.
• Advance knowledge of payroll computation is required.
• Keen attention to detail with excellent organizational, communication, interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office Suite (Excel, word)
• Ability to handle sensitive and confidential information with discretion. 
• Possess high level of integrity
• Ability to work independently and people management.