HR/Admin Officer at Future Resilience and Development Foundation (FRAD)

Key Responsibilities

Case Management & Survivor Support

• Provide direct support to GBV survivors, including psychological first aid, referrals,
• and follow-up in line with case management protocols.
• Maintain confidential and accurate case documentation.
• Conduct needs assessments and supports individualized care planning.
• Ensure safe and ethical handling of sensitive information.

Community Engagement & GBV Prevention

• Disability + Accessible environment = Inclusion, Building Resilience, Leave No one behind
• Conduct community sensitization on GBV, protection, and available support services.
• Work with community structures, women and youth groups to identify vulnerable individuals.
• Promote referral pathways for health, legal, psychosocial, and livelihood services.

Coordination & Stakeholder Liaison

• Liaise with local authorities, healthcare providers, psychosocial support teams, and
• other humanitarian actors.
• Participate in coordination meetings and protection clusters as required.
• Support integration of GBV mainstreaming into all program activities.

Monitoring, Reporting & Documentation

• Maintain accurate case files and report on caseloads, trends, and protection issues.
• Support the preparation of weekly and monthly activity reports for internal and donor use.
• Contribute to the documentation of lessons learned and best practices.

Capacity Building

• Support training and mentoring of community volunteers or staff on case management and GBV response.
• Promote awareness of protection principles among project teams and partners.

Required Qualifications & Experience

Essential:

• Bachelor’s degree in Sociology, Social Work, Psychology, or a related field.
• Minimum 3 years of experience in case management, preferably in GBV programming.
• Proven experience working with survivors of GBV in humanitarian or development contexts.
• Have experience in GBV case management tools (GBVIMS+ primero)
• Knowledge of local context, culture, and challenges in Gwoza LGA.
• Strong understanding of protection standards, ethical considerations, and confidentiality.
• Excellent communication and interpersonal skills.
• Ability to work independently in challenging environments.

Desirable:

• Experience working in Northeast Nigeria.
• Familiarity with referral systems for health, legal, and psychosocial services.
• Knowledge of safeguarding, protection mainstreaming, and gender inclusion.