HR/Admin Officer at Fave Consulting

Job Summary

We\'re looking for a high-performing professional HR/ADMIN Officer to join our fast-paced FMCG team! The HR/Admin Officer is a key support role responsible for managing employee lifecycle activities, ensuring compliance with Nigerian labor laws, and overseeing daily administrative operations. Reporting to the Managing Director, the officer will balance HR and admin duties within a small to mid-sized team. This role is vital for fostering a motivated workforce, streamlining office processes, and driving growth across the company’s e-commerce, warehousing, and digital marketing sectors.

Key Responsibilities

Human Resources Management- 

• Ability to conduct recruitment, Talent hunts and Talent retention, Lead recruitment and onboarding processes, including job postings on platforms like LinkedIn, Jobberman, and local Nigerian job boards; screening resumes; conducting interviews; and preparing offer letters and employment contracts.
• Manage employee records, including maintaining confidential personnel files, tracking attendance, leave, and performance evaluations using HR software or tools like Google Workspace or Microsoft Office.
• Handle payroll administration in compliance with Nigerian tax laws (e.g., PAYE, pensions via PENCOM), ensuring accurate deductions, remittances, and timely salary payments.
• Facilitate employee relations by addressing grievances, mediating conflicts, and promoting a positive workplace culture through team-building activities and employee engagement initiatives.
• Develop and implement HR policies, including those related to health and safety, diversity, and anti-harassment, tailored to our e-commerce and warehouse operations.
• Coordinate training and development programs, such as workshops on digital tools for e-commerce staff or safety protocols for warehouse teams.
• Ensure compliance with Nigerian labor regulations, including the Labour Act, National Industrial Court guidelines, and industry-specific standards for FMCG.

Administrative Duties:- 

• Oversee office management, including procurement of supplies, maintenance of office equipment, and coordination with vendors for services like IT support, cleaning, and security.
• Manage warehouse administrative tasks, such as inventory tracking support, logistics coordination, and documentation for shipments in line with Nigerian Customs and Excise regulations.
• Support e-commerce and social media operations by assisting with administrative aspects, such as coordinating content schedules, managing digital asset files, and ensuring data privacy compliance under Nigeria\'s Data Protection Regulation (NDPR).
• Handle travel arrangements, event planning (e.g., company meetings or product launches).
• Prepare reports and analytics on HR metrics (e.g., staff turnover, absenteeism) and administrative efficiencies using tools like Excel or Google Sheets.
• Assist in budget preparation for all departments, monitoring expenses to ensure cost-effectiveness in a growing company.
•  Other Duties:- 
• Support crisis management, such as health and safety protocols during events like pandemics or supply chain disruptions.
• Collaborate with department heads (e.g., e-commerce, warehouse, and marketing teams) to align HR strategies with business goals.
• Perform any other ad-hoc tasks as assigned by management to support overall company operations.
• Sales and marketing knowledge is highly desirable.

Qualifications and Requirements

• Bachelor\'s degree in Human Resources Management, Business Administration, Industrial Relations, or a related field. A professional certification such as CIPM (Chartered Institute of Personnel Management of Nigeria) or SHRM is highly desirable
• Minimum of 3-5 years in HR and administrative roles, preferably in the FMCG sector or a company with e-commerce and logistics components. Experience in a small to medium-sized organization (10-50 staff) is advantageous.
• High level of integrity, empathy, and cultural sensitivity. Ability to work independently while being a team player. Flexibility to adapt to the dynamic needs of an FMCG company with online and physical operations

Skills: - 

• Strong knowledge of Nigerian employment laws, tax systems, and regulatory compliance.
• Proficiency in HR software (e.g., Zoho People) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills, with the ability to handle sensitive information confidentially.
• Organizational and multitasking abilities to manage competing priorities in a fast-paced environment.
• Analytical skills for data-driven decision-making, such as interpreting HR metrics or administrative reports.
• Familiarity with digital tools for e-commerce (e.g., Shopify admin basics) and social media management is a plus.
• Problem-solving mindset with attention to detail and a proactive approach.

Salary: NGN 150,000- 400,000 monthly, negotiable).