HR & Admin Officer at Action Against Hunger | ACF-International

Location: Damaturu, Yobe
Start date: As Soon As Possible
Direct Line Manager: Human Resources Manager

Tasks and Responsibilities
Objective 1 - Ensure employee information is accurately and completely managed in a timely manner:

• Ensure that all employment contracts and contract renewals are received, signed and filed in a timely manner
• Liaise with the HR Officer in Abuja to provide all information and documentation needed to ensure the timely processing of the monthly payroll
• Maintain all base personnel files, ensuring that all documents are collected and filed completely and accurately in the base and copies sent to Abuja
• Create and maintain a database of all staff information, documents, expiration dates, etc.
• Collect and submit the necessary documents for employee insurance enrollment and updating and ensure that staff has up-to-date insurance cards.
• Provide administrative support for pension and salary account openings or changes.
• Maintain all ACF communication boards as directed by the capital HR department
• Receive and track employee leaves and ensure that all necessary supporting documentation is sent to Abuja
• Ensure that all timesheets and payslips are received completed and sent to Abuja on a monthly basis

Objective 2 - Support in various aspects of the training and development of staff:

• Ensure that all staff receive proper induction and briefing with HR and the relevant departments
• Facilitate staff training on HR policy and procedure as assigned.
• In liaison with logistics, manage the practical organization of training as requested
• Follow up with managers to ensure that staff performance appraisals are received on time
• Participate in the research and identification of training opportunities for staff.
• Carrying out Training Assessment in coordination with L&D Manager
• Tracking Staff training
• Setting up HR-related training (Venue booking, facilitation and feeding coordination)
• Compile monthly training report and communicating to Capital office

Objective 3 - Supervise and manage all staff under your responsibility, and ensure the proper management of the international staff guesthouse and all visitors:

• Provide day-to-day management of staff directly under his/her responsibility
• Set objectives with staff under his/her direct management, and appraise their performance in accordance with ACF performance management policies, identifying areas where they require support and capacity building
• Ensure that all HR policies and procedures are followed for staff directly under his/her responsibility
• Liaise with logistics and finance to prepare and execute weekly and monthly shopping according to the needs of the office and guesthouse and internal procedures
• Provide suggestions for improvement in the office and guesthouse management
• Liaise with logistics to ensure that the guesthouse is running effectively
• Arrange the guesthouse or book hotel rooms, to accommodate all visitors as needed

Objective 4 - Provide overall support to the HR Department:

• Support in the implementation and application of the HR policy in the base and provide advice and support to employees and managers
• Supporting Resourcing Officer and covering for her whenever required with the support of the HR Manager.
• Participate in elaborating projects related to national HR functioning
• Overseeing social events within the organization
• Assist in the circulation of HR department communications

Internal & External Relationship
Internal:

• Head of Base: Line management, exchange of information, reporting, collaboration, coordination
• HR Coordinator: advisory role, exchange of information, reporting, collaboration, coordination
• Logistics, Administration and Finance Departments: collaboration, coordination, and exchange of information
• Abuja and field-based HR team: collaboration, coordination, and exchange of information
• Cook and Cleaner: Line manager

External:

• Suppliers (newspaper advertising, etc.)
• Pension providers, bank representatives Job applicants and inquiries, HMO provide

Position Requirements
Qualifications:

• Master's degree in fields related to HR, Administration and Management preferred; Bachelor’s degree with relevant experience also acceptable.

Skills and Experience
Essential:

• Minimum of 2 years of experience working in HR and/or administrative support positions
• Excellent verbal and written communication skills
• Approachable, diplomatic, able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
• Computer literacy including all Microsoft Office programs (Word, Excel, Powerpoint, Outlook)
• Excellent attention to detail, highly organized, rigorous, self-motivated, a strong sense of responsibility, ability to work independently
• Able to maintain confidentiality
• Capacity for analysis, synthesis, and reporting of large amounts of information
• Previous experience working for INGOs an asset, particularly health-related INGOs

Preferred:

• Fluency in one or more National / regional languages an asset
• Understanding of national labor law and employment norms / practices

Minimum Basic Salary
N236,585 per month