House Keeping Coordinator/ Supervisor at Swift Consulting

REQUIREMENTS

• HND/BSc in Estate Management, or related field.
• Minimum of 5 years experience in hospitality, property management, or similar role.
• Females are highly encouraged to apply 
• Strong supervision, communication, and problem-solving skills.
• Ability to manage multiple apartments and tasks simultaneously.
• Good knowledge of basic repairs, maintenance processes, and vendor management.
• Must be detail-oriented, organized, and responsive.
• Proficiency with reporting tools and basic computer applications is a plus.

MAJOR RESPONSIBILITIES

• Manage and supervise cleaners, technicians, and other facility staff.
• Coordinate repairs, maintenance, and service requests with vendors and artisans
• Oversee daily operations and maintenance of all shortlet properties.
• Develop and implement facility management procedures for improved efficiency.
• Conduct routine inspections to ensure apartments are clean, well-stocked, and in optimal condition before guest check-in.
• Ensure utilities (light, water, internet, gas) are functioning efficiently across all apartments.
• Respond promptly to guest complaints, facility issues, and emergency requests.
• Monitor inventory of household items, toiletries, linens, and appliances, and ensure timely replenishment.
• Ensure compliance with safety, health, and regulatory standards.
• Prepare periodic reports on facility condition, maintenance activities, and operational costs.
• Support property setup for new apartments and oversee furnishing/fit-out processes.