Hotel Receptionist at Kest Professional Services

Job Summary

• Your key role is to book in guests as they arrive, provide information about the hotel facilities and keep accurate records of bookings. You will also deal with additional requests from guests and manage incoming phone calls and emails, post and deliveries.

Specific Duties and Responsibilities

• Welcoming guests and checking their details against their bookingssasdxaxwq
• Allocating guests their rooms and providing keys
• Answering phones from prospective customers and guests, taking messages and delivering them
• Completing administrative tasks such as filing and photocopying
• Responding to requests for help and information
• Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
• Preparing room bills and ensuring prompt payments

Requirements

• Excellent Communication Skills.
• Organization Skills.
• Computer literate.
• Attention to detail.
• Telephone etiquette.
• Ability to multitask.