Hotel Executive Housekeeper at Efezi Southsea Nigeria Limited

Job Summary

• An Executive Housekeeper is responsible for managing the housekeeping department in a hotel and ensuring that all rooms, public areas, and facilities are clean, organized, and properly maintained.

Main Roles

• Supervision of Housekeeping Staff: They supervise room attendants, cleaners, laundry staff, and housekeeping supervisors to ensure duties are properly carried out.
• Maintaining Cleanliness Standards: They ensure guest rooms, corridors, lobbies, offices, and public areas meet the hotel’s cleanliness and hygiene standards.
• Room Inspection: Executive housekeepers inspect rooms and facilities regularly to ensure quality service and readiness for guests.
• Staff Training and Scheduling: They train housekeeping staff on cleaning procedures, safety practices, and customer service. They also prepare staff duty rosters and schedules.
• Inventory and Supplies Management: They monitor and control housekeeping supplies such as linens, towels, toiletries, and cleaning materials.
• Laundry Operations Supervision: They oversee laundry activities to ensure hotel linens and guest clothing are properly cleaned and handled.
• Coordination with Other Departments: They work closely with the front office, maintenance, and management departments to ensure smooth hotel operations.
• Handling Guest Requests and Complaints: They respond to guest concerns relating to cleanliness, laundry, or room conditions and ensure quick resolution.

Skills Required:

• Attention to detail
• Leadership and supervision skills
• Good communication
• Time management
• Knowledge of cleaning and hygiene standards
• Ability to work under pressure.