Head Training & People Manager at Alert Microfinance Bank

Roles and Responsibility

• The primary responsibility of the Head of Human Resources, Training and Development is to recruit, hire, onboard, train, administer benefits, compensate, fire, and ensure full compliance with Alert Group Limited Policy and Procedures

Job Description

Training and Development:

• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
• Draw an overall or individualized training and development plan that addresses needs and expectations
• Deploy a wide variety of training methods
• Conduct effective induction and orientation sessions
• Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
• Manage training budget
• Provide opportunities for ongoing development
• Resolve any specific problems and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments and best practices

Human Resources:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Ensure legal compliance throughouthuman resource management
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Report to management and provide decision support through HR metrics

Skills and Qualifications

• Candidates should possess a Bachelor's Degree with 4 - 8 years work experience.
• Proven experience within an Employee Relations role in a fast-paced environment
• Experience in organisational change processes, for example redundancy and TUPE consultation
• Experience of managing medium-high risk ER cases to conclusion
• Good understanding and application of employment legislation
• Strong communication and listening skills, being comfortable in coaching, advising and influencing managers dealing with ER issues
• Ability to assess risks and make fair decisions that meet the needs of the business
• Strong team player who is confident and self-motivated
• Excellent interpersonal skills with an ability to quickly develop a rapport and strong working relationships remotely, across all levels, within the wider HR team and business teams.
• Strong organisational skills able to plan, prioritise and work under pressure with good attention to detail
• CIPD or CIPM qualified
• Excellent Microsoft and Google office usage
• Bi-Power will be a plus