Head, Teller at Ecobank Nigeria

Job Identification: 243

Job Objectives

• To ensure excellent service delivery to customers in an operating environment free of fraud and Irregularity.

Financial:

• Ensure value chain by converting walk-in prospects to Bank customers
• Ensure cost reduction through proper management and utilization of asset
• Achieve deposit target liability as stipulated by management.
• Achieve daily vault closing limit as stipulated.

Process:

• Pay and receive cash and other legal tender from customers while ensuring that transactions are in line with operational guidelines, and proper entries are made for all cash transactions.   
• Authorize transactions above teller limit but within own authorizing limit.
• Keep adequate record of the movement of cash to and from the vault.
• Ensure that the branch keeps cash within approved limit.
• Adequate supervision of tellers and note counters to achieve economic, efficient and effective utilization of human resources
• Ensure counter limit is not exceeded at all times
• Ensure accurate balancing of departmental rough proof, cash unity specification and Head teller’s proof.