Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS). In the early 1980’s foreign and stat...
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To ensure excellent service delivery to customers in an operating environment free of fraud and Irregularity.
Financial:
Ensure value chain by converting walk-in prospects to Bank customers
Ensure cost reduction through proper management and utilization of asset
Achieve deposit target liability as stipulated by management.
Achieve daily vault closing limit as stipulated.
Process:
Pay and receive cash and other legal tender from customers while ensuring that transactions are in line with operational guidelines, and proper entries are made for all cash transactions.
Authorize transactions above teller limit but within own authorizing limit.
Keep adequate record of the movement of cash to and from the vault.
Ensure that the branch keeps cash within approved limit.
Adequate supervision of tellers and note counters to achieve economic, efficient and effective utilization of human resources
Ensure counter limit is not exceeded at all times
Ensure accurate balancing of departmental rough proof, cash unity specification and Head teller’s proof.
Responsible for end-to-end delivery of Trade Operations for the country covering all the streams including operational risk related controls, performance monitoring through key metrics such as volumes, productivity, accuracy, service levels, losses/lapses, issues and risk registers.
Ensure smooth functioning of Trade processes.
Organization of workflow to achieve maximum productivity.
Ensure that all related products/applications/documents are processed against laid down procedures, service standards and key control standards.
Ensure compliance of all internal procedures, operational controls local regulation and ICC rules.
Conceptualize and build applications that would maximize productivity, save cost and deliver better services to clients
Method of Application
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