Head, Revenue Recovery Group at Enugu Electricity Distribution Plc (EEDC)

Responsibilities

• Ensure collection of arrears (excluding the current arrears up to 3 billing cycles) from the customers who have defaulted and have not paid their arrears.
• Carry Out disconnections of Electricity Supply, ensuring Effective Disconnection in case the arrears are not paid by the customers.
• Work closely with the Billing team & BI Unit for updated and escalated arrears list of defaulting customers.
• Ensure that an age analysis of arrears is done regularly, and efforts are directed to collect arrears for high revenue customers and liquidate arrears in a manner that they do not result into bad debts.
• Supervise all teams of the department and ensure positive performance.
• Carryout any other 11task as may be assigned by the Chief Operating Officer (COO) and the Deputy Managing Director (DMD).

Qualifications and Experience

• B.Sc / HND in Marketing, Business Management, Social Sciences, Engineering, etc.
• Minimum of 10 years’ marketing/commercial work experience.
• Experience in the power sector, although not a prerequisite, may be an advantage.
• Professional qualification in marketing, management, etc. will also be an advantage.
• Understanding of business management, strategies and operations.
• Decision-making and teamwork skills.
• Experience in managing service delivery.
• Experience in people management.
• Highly motivated and entrepreneurial professional.
• Analytical skill.
• Ability to lead and drive performance.
• Result driven.

Generic Skills/Abilities:

• Supervisory/leadership skills.
• Decision making and prioritization skills.
• Negotiation & conflict handling.
• Analysis & problem-solving skills.
• Ability to multi-task.