Head, Operations at KPMG

Sector: Transportation

Overview

• Head Operations responsibilities include oversee operational daily activities across cross functional units, designing policies, overseeing customer service and implementing technology solutions.
• Provide leadership and strategic direction to the organization and ensure growth, profitability and return on investment on its activities.

Skills and Capabilities

• Lead and manage operations and supply chain activities, including but not limited to procurement, logistics, transportation, warehousing, inventory management, customer service.
• Management of the company’s fleet and mechanical handling equipment’s (MHE)
• Interface with other business units’ managers – planning, sourcing, procurement, logistics, engineering, assets/facilities, operations, warehouse, inventory, transport and distribution to ensure the organization desired objectives are met
• Track key performance indicators on operations activities including timeliness, lead time, total cost of ownership (TCO), supply scheduling, routing planning, inventory optimization, obsolescence, service delivery and costs savings.
• Manage the organization’s planning, finance, human resources, sourcing, procurement, logistics, warehouse, inventory, quality control, security and annual costs.
• Ensure employee compliance with organization’s health, safety and environmental (HSE) policies.  
• Manage the Company’s supply chain and coordinate the maintenance of the company's fleet
• Inventory and warehouse management
• Manage customer database and ensure open communication with major customers
• Ensure smooth and successful deliveries 
• Create and manage the website and mobile app
• Work closely with the Sales and Market department on sales and marketing strategies 
• Conduct risk management exercises and develop risk mitigation strategies.

Qualifications

• First Degree from a reputable tertiary institution in Transport, Business Administration, Economics, Marketing & Sales, or related field
• Minimum of 5 years relevant experience in a similar role
• M.Sc/MBA is an added advantage
• Professional certification in logistics and supply chain
• Strong knowledge of logistics management for efficient service delivery
• Proven track record of successful distribution and logistics management
• Excellent analytical, problem-solving and organizational skills
• Experience leading and managing a sizeable team.
• Expertise in logistics, inventory and warehouse management.
• Excellent analytical, problem-solving and organizational skills.