Head of Operations at Showers Kiddies Publishers Limited

Responsibilities

• Plan and monitor day-to-day activities of the company, ensuring the smooth running of the company.
• Working closely with other heads of departments, ensuring that all departments are run in an efficient manner.
• Designing strategic processes and procedures to improve and increase productivity and profitability.
• Responsible for ensuring that performance management policies are adhered to.
• Submit a weekly productivity report of each department to the CEO on a weekly basis and quarterly reports to the board of directors.
• Oversee customer support and satisfaction, locally and internationally.
• Maintaining a working knowledge of the publishing industry including challenges and opportunities in the sector.
• Overseeing the effective management and implementation of the companies agreed budget, including using historical records to forecast future buying patterns.
• Recruiting, interviewing and hiring staff.
• Quality assuring and measuring the impact of implemented company policies and procedures.
• Ensure that items requiring the attention of the Board are submitted in a timely manner and that relevant briefing papers are presented in sufficient time to allow consideration of content.

Essential Skills

• An Undergraduate Degree in Business Administration, Project Management, Accounting, Human Relations or a relevant associated Degree.
• Minimum of 5 years experience.
• Excellent oral, and written skills (including responding to emails in a professional manner).
• Excellent interpersonal skills.
• Excellent planning and organisational skills - be able to assess and to prioritize tasks effectively to ensure the smooth running of the company.
• Excellent IT skills including the use of Microsoft office and google office tools (including but not exhaustive Excel sheets, Microsoft word, google meet and zoom).
• Qualifications or/and experience in project management..
• Experience in working within a target driven environment and managing a senior team.
• To be able to make decisions that will influence the growth of the company
• To be able to work independently and take initiative (under pressure).
• To be self-motivated and have a clear vision of your own professional development.

Desirable Skills:

• Master's Degree in Project Management, Business Administration or a relevant field that will further enhance the productivity of the company.
• Experience in auditing and monitoring production of books from inception to completion in a publishing firm.
• To be able analyse sales data and report on best practices that enabled greater sales and suggest recommendations to improve sales.
• Commercial awareness and a thorough understanding of the competitive environment of the publishing industry, locally (across all 36 states of Nigeria) and internationally.
• Previous Head Of Operations experience
• To be able to utilize publishing industry software such as the corel draw and adobe photoshop
• To be able to utilize SAGE accounting software.
• To be able to motivate and retain staff and establish our companies core values and cultures.