Head, Insights & Growth at Interswitch

SUMMARY

• The Head, Insights & Growth will be responsible for enabling Interswitch Indeco's strategic direction by supporting business strategy execution and fostering a data-driven culture. The individual coordinates and develops strategic information, enabling informed decision-making across the business division. The incumbent will champion the use of insights to align operations with company goals, ensuring efficient and effective strategic planning and execution.

RESPONSIBILITIES

Strategy Business Partner

• To support the development and execution of the business strategy for the business ecosystems, with reference to Interswitch Indeco’s strategic direction
• To act as the strategy and insights champion, entrenching a culture where managers and members in the Business Division make data-driven decisions
• To coordinate and develop information relating to business strategy, business planning and other critical / emerging business operations areas

Insights and Reporting

• Develop executive-level presentations to illustrate business and market insights, present key findings, and drive decision-making
• Analyse customer and industry data to identify new business opportunities that could result in new revenue streams, then design pilot schemes or initiatives and present business cases for approval
• Contribute market insights for industry presentations and quarterly business reviews, including intelligence reports on existing, new or emerging competitors
• Analyse complex data and identify requirements for business enhancement during budgeting and planning
• Develop weekly progress reports which include plans versus progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks

Stakeholder Engagement

• Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.
• Attend meetings led by Division Head, Strategy and Analytics, along with relevant stakeholders, and acquire needs on business strategy requirements.

Operational Compliance

• Develop knowledge and understanding of the organisation's policies and procedures, relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
• Obtain authorisation for any exceptions from mandatory procedure.

EDUCATION/EXPERIENCE

• Bachelor’s degree in a related field
• Minimum of Ten (10) years functional experience, including minimum of 4 years in team leadership role is highly preferred
• Experience driving strategic initiatives, revenue growth, and market expansion.
• Strong background in data-driven decision-making and strategic insight development.
• Proven stakeholder management and cross-functional leadership experience.