Head, Human Resources at SIAO

Job Description

• We are seeking a dynamic, experienced, and visionary Head of Human Resources to lead the HR strategy of our high-end retail outlet, renowned for selling Premium clothing, watches, and accessories.
• The ideal candidate will be responsible for designing and implementing innovative people solutions, fostering a high-performance culture, and ensuring world-class customer experience through effective talent management.
• This is a strategic leadership role reporting directly to the CEO, with a strong focus on aligning HR initiatives with business growth and brand excellence.

Responsibilities
Strategic Human Resource Leadership:

• Develop and implement HR strategies aligned with the company’s mission, vision, and long-term business objectives.
• Provide strategic guidance to senior management on workforce planning, talent acquisition, and organizational development.

Talent Acquisition & Management:

• Lead the recruitment and selection process for high-performing talent across all levels.
• Implement succession planning and career development programs to attract and retain top-tier talent in the retail sector.

Performance Management & Employee Engagement:

• Drive a high-performance culture through structured performance management frameworks.
• Develop employee engagement programs that enhance job satisfaction, motivation, and retention.

Compensation & Benefits Administration:

• Oversee the design and implementation of competitive compensation structures, benefits packages, and reward programs.
• Ensure payroll and benefits administration is seamless and aligned with industry standards.

Training & Development:

• Create learning and development programs to enhance employee skills and align with the company’s Premium retail standards.
• Monitor trends in retail HR practices and recommend continuous improvements.

Employee Relations & Compliance:

• Maintain a positive work environment by managing employee relations and conflict resolution effectively.
• Ensure compliance with labor laws, regulatory policies, and ethical standards in the retail industry.

Organizational Culture & Diversity:

• Champion diversity, equity and inclusion within the organization.
• Promote a culture of innovation, collaboration, and excellence aligned with the brand’s premium identity.

HR Analytics & Reporting:

• Utilize HR analytics to monitor key metrics and support data-driven decision-making.
• Provide regular reports to management on workforce trends, talent pipeline, and HR performance.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• MBA or professional HR certifications (CIPM, SHRM, CIPD) are highly desirable.
• Minimum of 8 years of experience in a senior HR leadership role, preferably in the retail, Premium sectors.
• Proven ability to align HR strategy with business goals.
• Exceptional interpersonal and leadership skills, with a track record of driving change.
• Strong knowledge of Nigerian labor laws and HR best practices.
• Experience with HR analytics and performance management tools.

Key Competencies:

• Leadership & Influence: Ability to inspire and motivate a diverse workforce.
• Business Acumen: Strong understanding of retail dynamics and market trends.
• Strategic Thinking: Ability to develop long-term people strategies that support business growth.
• Customer-Centric Approach: Focus on delivering top-notch customer service through well-trained staff.
• Cultural Sensitivity: Promote and manage diversity within a Premium retail environment.