Head, GI Retail (OMGICNL) at Old Mutual Plc

Job Requisition ID: JR-23433

Job Description
Key Focus:

• This role is responsible for the development & communication of distinct value propositions, and for securing new businesses across all sectors. The appointee is individually accountable for achieving results through all GI Retail staff nationwide.  
• This includes coordinating mentoring, coaching, and monitoring activities of sales leaders, team leads and coordinating overall branch activity in various locations.
• The appointee will be individually accountable, over periods of up to one (1) year ensuring sales targets and branch objectives are achieved.
• The incumbent will also perform several managerial and technical functions including Sales Advisory and training of sales force to ensure that targets are met.

Job Specification

• Provides support to the sales team in relationship building with other Stakeholders.
• Competitor and industry / market sizing analysis with insights.
• Stakeholder engagement with regulatory authorities and strong strategic partnerships.
• Ensure commercial viability of all Retail General Insurance partnerships.
• Conducts regular Sales distribution meetings.
• Works with team to conclude deals.
• Ensures that relevant role players are involved where needed to conclude deals.
• Develops regular monitoring processes to ensure sales are on track.
• Assists team in developing client strategies to conclude Brokers transactions.
• Institutes rigorous control to manage expenses.
• Provides management with regular feedback in respect of progress to achieve set sales targets.  
• Responsible for distribution strategy of Old Mutual products
• Coordinating the acquisition and management of worksites
• Delivery of Financial Education and other market penetration activities
• Identifies opportunities & coordinates market strategies
• Responsible for external networking & relationship building with key door openers
• Ensures delivery of customer value proposition
• Accountable for the appointment, development and training sales team leads and advisors
• Ensures adherence to all compliance requirements (including regulatory requirements)

Key Result Areas
Sales & Marketing:

• Responsible for the achievement of Retail General Insurance sales budget
• Accountable for monitoring and reporting sales engagement activities
• Conducts regular corporate distribution meetings.
• Works with team to conclude deals.
• Ensures that relevant role players are involved where needed to conclude deals.
• Develops regular monitoring processes to ensure corporate sales are on track.
• Produces a year planner for all deliveries in conjunction with the Production Team.

Relationship Building:

• Responsible for external networking & relationship building with key door openers.

Team Effectiveness:

• Individually accountable for sales Managers and advisors i.e. tasks and output quality
• Balances own priorities with directing and motivating others
• Plans & assigns work regularly
• Creates a climate for optimal performance.

Qualifications

• A First Degree or its equivalent from a tertiary institution
• Minimum of 5 years Sales experience in a team management role. Exposure to General Insurance will be an added advantage
• Extensive work experience in a similar role from any financial services institution is required, a masters/postgraduate degree, professional qualifications would be an added advantage

Competencies:
Client Focus:

• Effectively meeting client needs; building profitable relationships; and taking responsibility for client experience

Decision Making:   

• The ability to make balanced and sound recommendations and decisions, by understanding issues and problems, evaluating the consequences of alternative solutions and selecting appropriate alternatives.

Gaining Commitment:

• Using appropriate interpersonal styles and communication techniques to gain acceptance of ideas or plans; adapting one's own style to accommodate the target audience.
• Initiating Action
• Taking prompt action to accomplish objectives; pushing beyond the boundaries and being proactive.

Sales Ability:

• Develop approaches that best position products, services and financial advice to prospective clients to illustrate the customer value proposition.

Team Orientation:

• Ability to work with others in a team environment. This includes working towards team goals, participating in decision making, co-operating with others and offering assistance
• Technical KnowledgeHaving achieved a Full performance level of technical knowledge, related to a specific role.