Group Product Manager at Wikimedia Foundation

Summary

• The Wikimedia Foundation is looking for an experienced and collaborative Group Product Manager to lead teams in creating user experiences that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge.
• This role is responsible for guiding teams focused on newcomers' experiences and feature platforms.  They will work cross-functionally to support these areas.
• The Wikimedia Foundation values diversity and recognizes that employees from a broad range of perspectives are essential to creating a knowledge source that benefits everyone. We are committed to inclusion, diversifying tech, and advocating for diversity in our employees, their experiences, and the people we serve.
• Group Product Managers support their Product Manager teams and work with researchers, engineers, product managers and designers to set strategic direction. This is an opportunity to ‘do good’ while having a high level of impact at a large-scale media property.

You will be responsible for:

• Setting the vision and product direction for our new user experiences
• Setting the vision and helping teams transition to creating feature-sets that feed contributor and consumer experiences
• Partnering closely with other directors whose team initiatives intersect your domain
• Partnering with Program Management to manage communications for your area among the product teams and the broader cross-functional organization to ensure stakeholder alignment
• Working closely with Wikipedia and other project community members as part of product development
• Equipping direct reports with the perspective and information they need to collaborate effectively with volunteers from across the Movement
• Managing, mentoring and advocating for a team of Product Managers, especially regarding the strategic use of data and community interactions
• Partnering with PMs to develop potential new product directions that emerge from within the specific contexts in which they work
• Defining and tracking key performance metrics for strategic product areas and connecting these metrics to overall Foundation goals
• Creating the conditions for direct reports to collaborate effectively/align their work with other teams

Requirements

• Bachelor's Degree in a related field, or the equivalent in relevant work experience
• Minimum of 5 years of work experience in Product Management
• Experience managing or mentoring Product Managers
• Experience developing products in a strong community setting
• Experience with new user growth
• Robust analytical, problem-solving, and conceptual skills with the ability to deliver on detail as well as strategy
• Good written and verbal communication skills and the ability to interact effectively and develop effective working relationships with all levels of management, staff and communities, including non-technical staff
• Capable of managing a diverse range of responsibilities in a dynamic and results-oriented environment. Must be comfortable with evolving requirements and priorities.

Qualities that are important to us:

• Have excellent relationship building and persuasion skills
• Alignment with our mission and values
• Resilience—we work on new and interesting problems in public and collaborative ways
• Be open, curious, and inquiring
• Have internal motivation and high standards
• Share in a culture of constructive criticism and respect
• Natural inclination for team collaboration and for helping colleagues succeed

Additionally, we would love it if you have:

• Experience editing Wikipedia or with the Wikipedia, Wikidata, or Wikimedia Commons communities or other collaborative enterprises
• Open source software development experience
• Familiarity with MediaWiki