GM, Sales at People Capacity Management

We are recruiting for the following role on behalf of our client, a group of companies into luxury interior design, fitness and wellness solutions.

Unit: Sales

Division: Group

Role Description: The GM is responsible for the development and deployment of sales strategies that would guarantee the achievement of set targets by sourcing new and profitable projects.

Direct Reports:

Team Lead (Sales Consultants)

Sales Consultants
Reports To:

1st Line Superior: Managing Director

Educational Qualifications /Certification     

First Degree (B.Sc) in any discipline

Experience  

7-10 years relevant work experience in a similar role

Knowledge Requirements

• Job Knowledge
• Product Knowledge
• Knowledge of the Real Estate industry
• Financial Acumen
• Business Acumen

Critical Competencies

• Mentorship Skills
• Communication skills
• Planning & Organizing
• Customer Service Skills
• Sales Skills
• Leadership skills
• Team Management
• Change Management
• Persona
• Patience
• Empathetic
• Able to handle physical exertion
• Drive for Results
• Initiative & Resourcefulness

JOB DESCRIPTION SUMMARY

Business Development     

• The General Sales Manager must lead the process of building and implementing a culture based on new business development
• Establish a sales-driven culture by setting clear and measurable sales goals
• Network and partner with building construction companies and other proposed clients to create sales opportunities.
• Establish standards for marketing and advertising
• Create quarterly and annual sales forecasts.
• Control budgets and optimize expenses
• Contribute to developing new sales strategies/techniques to attract new customers to the showroom.
• Planning and organizing personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Creating and managing a customer value plan for existing customers highlighting profile, share, and value opportunities.
• Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
• Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.

Team Management

• Support team members in pitching for and closing deals.
• Develop and challenge employees to be high performing
• Complete performance reviews and manage any performance issues that arise
• Coaching and developing team members.
• Present MPR reports for the team
• Perform all other sales and marketing functions as directed by the MD
• Develop and cascade sales and marketing activities to ensure awareness of the company among target customer groups.
• Strengthen the sales team by fully engaging with their daily, weekly, and monthly activities

Stakeholder Management

Identify and approach potential clients and convert inquiries from potential clients to sales.

Manage customer complaints.

• Develop and cascade sales and marketing activities to ensure awareness of the company among target customer groups.
• Prepare proposals and quotations for the provision of total design solutions, working with the Bagno Technik team in preparing installation proposals.
• Ensure clients are offered professional and quality service to increase sales.
• Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.