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  • Posted: Sep 26, 2022
    Deadline: Oct 7, 2022
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    People Capacity Management is a human resources and management consulting firm located in Lagos, Nigeria. We provide services, expertise and resources to both the private and public sectors through our deep knowledge of issues specific to industries and sectors.
    Read more about this company

     

    Sales Team Lead

    We are recruiting for the following role on behalf of our client, a group of companies into luxury interior design, fitness, and wellness solutions.

    Role Description: To establish, develop and manage mutually beneficial relationships with customers by proactively anticipating and meeting customers’ needs at all times.

    Reports To:

    1st Line Superior: Divisional Head, Retail Sales

    2nd Line Superior: Managing Director

    Educational Qualifications /Certification     

    First Degree (B.Sc) in any discipline

    Experience 

    4-7 years relevant work experience in a similar role

    Knowledge Requirements

    • Job Knowledge
    • Product Knowledge
    • Knowledge of the Real Estate industry
    • MS Office Proficiency
    • Financial Acumen

    Critical Competencies

    • Time management and prioritization
    • Prioritization & Multitasking
    • Active Listening
    • Communication skills
    • Attention to detail
    • Planning & Organizing
    • Interpersonal Skills
    • Customer Service Skills
    • Sales Skills
    • Team Leadership
    • Persona
    • Friendly
    • Creative
    • Patience
    • Empathetic
    • An inclination to serve or help others
    • Quick Learner
    • Able to handle physical exertion
    • Drive for Results
    • Initiative & Resourcefulness
    • Diligent and Energetic

    JOB DESCRIPTION SUMMARY

    Sales & Business Development

    • Identify and approach potential clients, convert enquiries from potential clients to sales.
    • Analyze customers’ needs and collect customers’ information to recommend products to improve sales.
    • Developing strategies and action plans to improve short and long terms profitability growth in sales revenue of Key accounts.
    • Keeping abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
    • Prepare proposals and quotations for the provision of product solutions.
    • Working with the Bagno Technik team in preparing installation proposals.
    • Building and maintaining rapport with key clients; Hospitality, Corporate bodies, Fitness & Gym Outfits, Contractors, and Individuals, identifying new opportunities
    • Negotiate contracts for purchases and manage, renew, and review contracts as required to enable effective customer/supplier relations.
    • Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
    • Comply with performance objectives and targets provided.
    • Proactively liaise with the Inventory Team in obtaining the real-time inventory position.
    • Developing new sales strategies/techniques to attract new customers to the showroom.
    • Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.

    Team Management

    • Provide technical and professional leadership to direct reports
    • Manage team to ensure optimal performance.
    • Support team members in pitching for and closing viable projects.
    • Compile Weekly Team Reports.
    • Present MPR reports on behalf of the Divisional Head when necessary.

    Stakeholder Management

    • Manage or escalate as appropriate customer complaints.
    • Ensure clients are offered professional and quality service to increase sales.
    • Maintain comprehensive database information on all existing relationships and prospects in liaison with information systems, and financial control functions.
    • Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
    • Perform sales and marketing duties as directed by the Divisional head.

    go to method of application »

    Sales Consultant

    We are recruiting for the following role on behalf of our client, a group of companies into luxury interior design, fitness and wellness solutions.

    Role Description: To contribute towards the exploitation of business opportunities (both retail and specifier driven) leading towards boosting sales revenue for the organization.

    Reports To:

    1st Line Superior: Team Lead

    2nd Line Superior: Group Head

    Educational Qualifications /Certification     

    First Degree (B.Sc) in any discipline

    Experience            

    • 0-3 years relevant work experience in a similar role
    • Knowledge Requirements
    • Adequate Fitness Interest
    • Products Knowledge
    • MS Office Proficiency

    Critical Competencies

    • Time management and prioritization
    • Sales Opportunity Management and Customer Focus
    • Planning & Organizing
    • Interpersonal and communication skills
    • Persona
    • Innovation
    • Attention to detail
    • Drive for results
    • Initiative & Resourcefulness
    • Diligent and Energetic

    JOB DESCRIPTION SUMMARY

    Sales & Business Development      

    • Building and maintaining rapport with key clients; Hospitality, Corporate bodies, Fitness & Gym Outfits, Contractors, and Individuals, identifying new opportunities.
    • Responsible for the selling activities with key customers, inclusive of customer interaction, prioritizing effectively and in accordance with the KPN’s objectives.
    • Demonstrating products to existing/potential customers and assists in selecting those best suited to their needs.
    • Establishing, developing, and maintaining business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products.
    • Developing clear and effective written proposals/quotations for current and prospective customers.
    • Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products.
    • Keeping abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
    • Participating in marketing events such as seminars, trade shows and telemarketing events.
    • Communicating new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
    • Negotiating trading terms with customers which meet volume and pricing goals.
    • Dealing with major complaints, complex claims, and other problems.
    • Following the BPL code of ethics and compliance rules
    • Doing anything else that will help the Sales leadership team make excellent decisions for the business and partner with building construction companies and other proposed clients to create sales opportunities.
    • Documents and Records Management          
    • Carry out physical checks of all received products, confirming correctness with details of the original purchase order and other (shipping) documentation as well as the absence of damaged goods.

    Stock Management

    • Input inventory information in stocks records/documentation (e.g., Excel spreadsheets, Goods Received Notes, Location sheets, stock count sheets etc) and reconcile with physical stock.
    • Periodic stock issuance records reconciliation with physical stock
    • Participate in periodic stock counts and extensive stock-taking exercises in line with count schedules and stock take process
    • Ensuring the accuracy and safety of stock and stock handling procedures.

    Supply Management

    • Execute transfer of products from warehouse/store to showroom for pick up by clients.
    • Verification of deliveries or pickups for accuracy

    Warehouse/Showroom

    • Timely Racking and warehouse space utilization
    • Maintaining a clean and well-organized warehouse at every point in time in line with tagging policy

    Liaison

    Maintain healthy courteous relationship and effective communication between the unit and other departments such as Sales and Technical

    go to method of application »

    GM, Sales

    We are recruiting for the following role on behalf of our client, a group of companies into luxury interior design, fitness and wellness solutions.

    Unit: Sales

    Division: Group

    Role Description: The GM is responsible for the development and deployment of sales strategies that would guarantee the achievement of set targets by sourcing new and profitable projects.

    Direct Reports:

    Team Lead (Sales Consultants)

    Sales Consultants
    Reports To:

    1st Line Superior: Managing Director

    Educational Qualifications /Certification     

    First Degree (B.Sc) in any discipline

    Experience  

    7-10 years relevant work experience in a similar role

    Knowledge Requirements

    • Job Knowledge
    • Product Knowledge
    • Knowledge of the Real Estate industry
    • Financial Acumen
    • Business Acumen

    Critical Competencies

    • Mentorship Skills
    • Communication skills
    • Planning & Organizing
    • Customer Service Skills
    • Sales Skills
    • Leadership skills
    • Team Management
    • Change Management
    • Persona
    • Patience
    • Empathetic
    • Able to handle physical exertion
    • Drive for Results
    • Initiative & Resourcefulness

    JOB DESCRIPTION SUMMARY

    Business Development     

    • The General Sales Manager must lead the process of building and implementing a culture based on new business development
    • Establish a sales-driven culture by setting clear and measurable sales goals
    • Network and partner with building construction companies and other proposed clients to create sales opportunities.
    • Establish standards for marketing and advertising
    • Create quarterly and annual sales forecasts.
    • Control budgets and optimize expenses
    • Contribute to developing new sales strategies/techniques to attract new customers to the showroom.
    • Planning and organizing personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
    • Creating and managing a customer value plan for existing customers highlighting profile, share, and value opportunities.
    • Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
    • Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.

    Team Management

    • Support team members in pitching for and closing deals.
    • Develop and challenge employees to be high performing
    • Complete performance reviews and manage any performance issues that arise
    • Coaching and developing team members.
    • Present MPR reports for the team
    • Perform all other sales and marketing functions as directed by the MD
    • Develop and cascade sales and marketing activities to ensure awareness of the company among target customer groups.
    • Strengthen the sales team by fully engaging with their daily, weekly, and monthly activities

    Stakeholder Management

    Identify and approach potential clients and convert inquiries from potential clients to sales.

    Manage customer complaints.

    • Develop and cascade sales and marketing activities to ensure awareness of the company among target customer groups.
    • Prepare proposals and quotations for the provision of total design solutions, working with the Bagno Technik team in preparing installation proposals.
    • Ensure clients are offered professional and quality service to increase sales.
    • Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@peoplecapacitymanagement.com using the position as subject of email.

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