General Manager at Excel and Grace Consulting

Position Overview

• We are seeking an experienced and strategic General Manager (GM) to lead the overall operations of our company, which specializes in the distribution of consumable products.
• The GM will be responsible for driving operational excellence, managing supply chain efficiency, ensuring customer satisfaction, and leading cross-functional teams to achieve business goals.
• This role requires a hands-on leader with strong business acumen and a deep understanding of distribution dynamics and FMCG market trends.

Key Responsibilities

• Oversee daily operations across logistics, warehousing, procurement, sales, and customer service.
• Streamline supply chain processes to ensure timely and cost-effective product delivery.
• Develop and implement business strategies to drive growth, profitability, and market share.
• Identify and capitalize on new distribution opportunities and partnerships.
• Prepare and manage budgets, forecasts, and financial reports.
• Monitor KPIs and financial metrics to ensure profitability and cost control.
• Lead, mentor, and develop a high-performing team across departments.
• Foster a culture of accountability, performance, and continuous improvement.
• Collaborate with the sales and marketing teams to drive product visibility and customer acquisition.
• Monitor market trends, competitor activity, and customer feedback.
• Ensure compliance with industry regulations, health & safety standards, and company policies.
• Mitigate operational risks and maintain strong relationships with key stakeholders.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Supply Chain, or related field (MBA preferred).
• Minimum of 8–10 years of leadership experience, preferably in FMCG, distribution, or logistics sectors.
• Proven track record of managing operations, P&L responsibility, and driving business growth.
• Strong leadership, negotiation, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Proficient in ERP systems and Microsoft Office Suite.