General Manager at Excel and Grace Consulting

Job Description

• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional customer service that drives financial success.
• Collaborate with management to define goals and objectives that are compatible with the overall business goals, as well as strategies for achieving them and communicate the importance of achieving those goals to all staff.
• Create a budget to maximize profit margins while keeping costs in balance with customer satisfaction and quality of services.
• Lead sales and marketing efforts by developing a targeted strategy for publicizing the company’s products and services.
• Organizing meetings with department heads to address changes to policies and assess progress and growth of the business.
• Monitor and evaluate the performance of all departments.
• Ensuring that all staff complies with operational and service standards, in addition to the company policies and procedures.
• Ensuring that the company comply to regulatory agencies.
• Stay informed about industry trends, market conditions, and competitor activities.

Requirements

• Minimum of First Degree in Business Administration or Management related discipline.
• Minimum of 4 years of experience in similar or related role.
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills
• Proven customer service experience as a manager
• Strong growth-focused mentality