General Manager - Doubletree at Hilton Worldwide

• As a General Manager at a DoubleTree property, you’re not just leading hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Lead with DoubleTree’s commitment to dependable hospitality:  Oversee all hotel operations to deliver warm, attentive, and thoughtful service—ensuring every guest experience is seamless, consistent, and reflective of the brand’s high standards
• Drive performance and profitability:  Manage revenue, budgets, and cost controls to achieve financial targets while balancing operational efficiency with innovative guest experiences
• Oversee property priorities:  Lead capital projects, refurbishments, and service initiatives to maintain operational excellence and brand alignment
• Set and execute strategic direction:  Shape short- and long-term goals, making decisions in the best interests of the hotel, the DoubleTree brand, and Hilton’s long-term vision
• Inspire and develop talent:  Provide visionary leadership to the executive team and all Team Members, embedding Hilton’s values and fostering a team of passionate and creative professionals
• Strengthen communication and collaboration:  Hold regular briefings with the Heads of Department (HOD) team and maintain strong relationships with owners, auditors, and Hilton stakeholders to ensure alignment and accountability
• Commit to continuous improvement:  Uphold and exceed Hilton and DoubleTree’s service standards, respond to audits proactively, and drive innovation and operational integrity across the business.

What It Takes to Make the Stay

• At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
• A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Requirements

• The ideal candidate is a strategic and hands-on leader, with a strong focus on owner relations, commercial performance, and operational excellence. 
• To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Proven experience as a General Manager in a full-service hotel environment 
  • Passion for delivering memorable guest experiences that reflect the brand promise 
  • A track record of driving innovative commercial growth, ideally with emerging or developing markets
  • Strong business acumen in budget management, revenue forecasting, and strategic planning  
  • Experience operating in emerging markets, driving performance in predominantly domestic markets while developing local teams
  • Highly visible leadership style that builds strong teams, partnerships, and networks 
  • Strong owner and stakeholder management, building trusted relationships
  • Experience leading hotel openings, conversions, or repositioning initiatives is preferred
  • Ability to establish and position a hotel as a leading market player 
  • Resilience, sound judgment, and the ability to balance strategic vision with operational execution 
  • Degree or diploma in Hotel Management or equivalent 
  • Fluency in English (spoken and written).