General Manager at Alan & Grant

Job Description

• Directing, optimizing and coordinating full move cycles.
• Lead and develop a highly professional team to maximize effectiveness
• Optimize customer service level and ensure continuous improvement.
• Continuously improve the costeffectiveness of logistics processes.
• General coordination of all departments to ensure responsibilities are carried out and at the right time.
• Resolve any arising problems or complaints. Understand customers need and
• Supervise, coach and train moving workforce.
• Manage team supervisors, sales team and all other departments to ensure a smooth operation of the company processes from start to finish in the best possible way.
• Weekly assessment/evaluation of onsite movers and report

Requirements

• Bachelors Degree in Business Administration or a related Management field.
• 1 - 3 years work experience.
• Previous experience as General Manager
• Good knowledge of different business functions
• Outstanding organizational and leadership skills.
• Excellent communication skills.