Front Office Supervisor at Mathills Services Limited

Job Summary

• We are looking for a personable and organized Front Office Supervisor to oversee the daily operations of the front desk and ensure excellent customer service.

Key Responsibilities

• Supervise and support front desk staff to maintain high service standards.
• Greet and assist guests with reservations, check-ins, and check-outs.
• Address guest inquiries and complaints promptly and professionally.
• Maintain accurate records of room availability and bookings.
• Train and schedule front office team members.

Requirements

• Diploma or degree in Hospitality or a related field.
• 1-2 years of experience in front office operations or customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.