Front Office Manager at Rekopel Resources Ltd

Job Details

• Train, cross train and retrain all front office staff and manage working relationship and communicate with all departments.
• Shall be responsible for the training of the front office staff as outlined in the front office procedure
• Conduct regularly scheduled meeting of front office staff check cashiers in and out and verify all deposits at each shift
• Ensure guest satisfaction and overall efficiency of the front office operations
• Verify accurate room status information and resolve guest problems efficiently and courteously
• Comply with legal requirement on lodging property and manage guest expectation 
• Supervising and guiding the front office team and coordinating the team work schedule
• Ensure that front office personnel, properly completes all from office duties
• Directs and conducts the activities of the front office reservation and guest services
• Inspect the all vacant clean room by housekeeping department to be sure that the room meet up with the hotel standard.
• Prepares monthly reports and budget for the front office operations
• Ideal candidate must be computer literate.