Front Desk Supervisor at People2profit-NG

Our client, an international hospitality company requires the service of a Front Desk Supervisor to join its team. You are to ensure that the task of ensuring that the facility runs smoothly is achieved.

Job Responsibilities

• Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs.
• Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.
• Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary.
• Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports.
• Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill.
• Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest.
• Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties.

Qualifications/Requirements

• OND/HND/BSc in any field related to business /tourism/ hospitality
• Minimum of 7-10 years experienced as Front desk officer/supervisor
• Supervisory experience or strong leadership qualities
• Two or more years of experience working in a hotel
• Strong attention to detail and ability to meet deadlines
• Commitment to delivering excellent customer service
• Good communication and correspondence skill
• Ability to Influence
• Personal grooming and organizational skill

Candidates must live on the ISLAND for ease of commuting to Ajah

Salary – Very Attractive