Front Desk Officer at Zoom 36 Dental Clinic

JOB DESCRIPTION:

Guest and visitor services:

• Greet and welcome visitors in a professional and friendly manner. 
• Answer and direct incoming phone calls to the appropriate personnel. 
• Answer questions and provide information about the company, its services, or location. 
• Address and resolve visitor complaints or concerns. 

Administrative support:

• Manage calendars and schedule appointments and meetings. 
• Handle incoming and outgoing mail and deliveries. 
• Assist with clerical tasks like filing, data entry, and scanning documents. 
• Monitor and order office supplies and equipment. 

Operational and organizational duties:

• Maintain a clean, organized, and presentable reception area. 
• Ensure security procedures are followed, such as maintaining visitor logs. 
• Coordinate with other departments to provide support as needed. 
• Operate and have familiarity with office equipment like multi-line phones and printers. 

KEY SKILLS:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in office software like Microsoft Office.
• A friendly and professional demeanor.
• Ability to remain calm and composed under pressure.