Front Desk Officer at Natafamdaivid Consulting Nig. Ltd

Responsibilities

• Greet and welcome clients, visitors, and guests with a professional and friendly attitude.
• Manage all incoming calls, emails, and correspondence—directing them to the appropriate departments.
• Maintain a neat, organized, and professional front desk and reception area.
• Schedule and manage appointments, meetings, and conference room bookings.
• Maintain visitor logs, issue access passes, and ensure security and confidentiality.
• Receive, sort, and distribute mail, packages, and documents.
• Assist in preparing reports, memos, and other office documentation.
• Support administrative functions such as filing, photocopying, and record keeping.
• Coordinate with facility management and vendors for repairs, maintenance, and supplies.
• Ensure compliance with company policies, customer service standards, and brand image.
• Handle customer inquiries and complaints politely and promptly.
• Assist in organizing company events and meetings as required.

Qualifications & Skills

• Education: Minimum of OND in Business Administration, Secretarial Studies, or related fields
• Experience: 1 - 3 years of experience in front desk, customer service, or administrative support.

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Attention to detail and ability to maintain confidentiality.
• Customer-oriented attitude and problem-solving skills.

Personal Attributes:

• Courteous and approachable.
• Reliable and punctual.
• Calm under pressure and adaptable.
• Team player with a proactive attitude.
• Must Live within Surulere and Environs.