Front Desk Officer at Karferry Limited

Location: Lekki, Lagos

Responsibilities

• Welcome and greet guests
• Answer and direct incoming calls
• Inform guests of hotel rates and services
• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Confirm relevant guest information
• verify guest's payment method
• Verify and imprint credit cards for authorization
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel

Requirements

• 2 - 3 Years of experience in the hospitality industry
• Guest / customer relations experience, preferably in a hospitality environment
• Strong working knowledge of relevant computer software including MS Office and booking and payment systems
• Numeracy skills
• Administrative skills

Salary
N25,000 - N30,000 Monthly.